Enterprise Knowledge Management

  • AI enabled knowledge retrieval
    - Centralized AI enabled knowledge retrieval in natural language
  • Business User Support Agent
    - Enable business users to solve L1 level queries via self service

Customer Experience

  • Chat Agent
    - Multichannel AI-enabled chatbot
  • Emails Agent
    - Automated classification and categorization
    - Automated email response
  • Voice Agent
    - Automated call disposition
    - Real-time customer analytics
    - Automated SOP-based outbound calls

Sales

  • Sales Enablement Agent
    - Real-time assistance to field sales
  • Sales Intent Agent
    - Concentrate sales efforts based on closure score

IT

  • Engineer Support Agent
    - Enables IT engineers to respond to customer queries
  • Business User Support Agent
    - Enable business users to solve L1 level queries via self service
  • Enterprise Knowledge Management
  • AI-enabled knowledge retrieval in natural language

Legal

  • Legal Search Agent
  • Legal Document Drafting and Comparison Agent

Manufacturing

  • Service Engineer Agent
    - Enables audio, video, and text-based search for service manuals and guides
  • Manufacturing Agent
    - Extracts and simplifies SOPs, compliance documents, safety guidelines, BOM, etc.

Banking

  • Centralized AI enabled knowledge retrieval in natural language

HR

  • Automated L1 & L2 interviews, Chat-based onboarding
  • Business User Support Agent